Terms and Conditions - Garden Clearance Highgate

Welcome to Garden Clearance Highgate. These Terms and Conditions outline the rules and regulations for the use of our garden clearance services located in Highgate. By engaging our services, you accept these terms in full. Do not continue to use Garden Clearance Highgate’s services if you do not agree to all of the terms and conditions stated on this page.

1. Introduction

Garden Clearance Highgate provides comprehensive garden clearance services aimed at helping homeowners maintain and enhance their outdoor spaces. Before utilizing our services, it is essential to understand our terms to ensure a smooth and satisfactory experience.

2. Services Offered

Garden Debris Removal: Clearing leaves, branches, and other garden waste.
Plant Disposal: Safe and eco-friendly removal of unwanted plants.
Soil Removal: Excavation and removal of excess soil or unwanted materials.
Land Clearing: Preparing land for new projects or landscaping.

3. Pricing and Payment Terms

Our pricing structure is transparent and competitive. Prices vary based on the scope and complexity of the project.

Quoted Prices: All quotes are provided upfront and are subject to the final evaluation of the site.
Payment Terms: A deposit of 50% is required upon acceptance of the quote, with the remaining balance due upon completion.
Accepted Payment Methods: We accept cash, debit/credit cards, and bank transfers.

4. Scheduling and Cancellation Policy

We strive to accommodate your schedule and provide timely services.

Booking: Services must be booked at least 48 hours in advance.
Cancellation: Cancellations must be made at least 24 hours before the scheduled appointment to avoid a cancellation fee.
Rescheduling: We will make every effort to reschedule at a convenient time for both parties.

5. Liability and Insurance

Garden Clearance Highgate maintains comprehensive insurance to cover any potential damages during the clearance process.

Insurance Coverage: Covers property damage and personal injury.
Limitations: We are not liable for pre-existing conditions or damages not caused by our services.

Client Responsibilities

Ensure that access to the property is available on the scheduled date.
Highlight any areas of concern or items that require special attention.
Provide necessary permissions for property access.

6. Customer Responsibilities

Clients must ensure that all items to be cleared are legally owned and properly disposed of. It is the client's responsibility to remove any hazardous materials not covered by our services.

7. Privacy Policy

We are committed to protecting your privacy. Any personal information collected during the service process is used solely for service delivery and will not be shared with third parties without explicit consent.

8. Dispute Resolution

Any disputes arising from the use of our services will first be addressed through direct communication between the client and Garden Clearance Highgate. If a resolution cannot be reached, both parties agree to seek mediation before pursuing legal action.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Highgate is located.

10. Amendments to Terms

Garden Clearance Highgate reserves the right to modify these terms at any time. Clients will be notified of any significant changes, and continued use of services constitutes acceptance of the updated terms.

11. Termination

Either party may terminate the service agreement with written notice. Upon termination, any fees for services rendered up to the termination date will be payable.

12. Force Majeure

We shall not be liable for any failure to perform our obligations due to unforeseen circumstances or causes beyond our reasonable control, including natural disasters, war, or other emergencies.

13. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

14. Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and Garden Clearance Highgate regarding the services provided, superseding all prior agreements or understandings.

15. Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Last Updated: April 27, 2024